FAQ

INNOVATION BEAUTY

1️⃣ Is this product suitable for all skin types?

Yes, the I-Blend device is designed to be suitable for most skin types. However, we recommend doing a patch test before full use, especially if you have sensitive skin.

2️⃣ How long does delivery take?

Orders are typically processed within 1–2 business days. Delivery usually takes 5–10 business days, depending on your location.

3️⃣ Do you offer free shipping?

Yes. For a limited time, we offer complimentary shipping on every order. No additional shipping costs will be added at checkout.

4️⃣ Are customs duties and import taxes included?

No. Customs duties and import taxes are not included in your order total. Where applicable, these charges may be imposed separately by your local customs authority.

5️⃣ Can I return or refund the product?

Yes, you can request a return within 7 days of delivery, provided the product is unused, unopened, and in its original packaging.

For hygiene reasons, the Sponge & Sponge Protector cannot be returned.

6️⃣ Is payment secure?

Absolutely ✅ All payments are processed through secure and encrypted payment gateways to help ensure your payment information is protected.

7️⃣ Do you ship internationally?

Yes, we ship to multiple locations. Shipping availability and delivery times may vary depending on your country.

8️⃣ Will I receive tracking information?

Yes 📦 Once your order has been shipped, tracking details will be sent to your email.

9️⃣ Are there any discounts available?

Yes 💌 Subscribe to our email list and get 20% OFF your purchase.

Discount terms apply and cannot be combined with other offers.

📩 Contact Information

Q: How can I contact Innovation Beauty?

You can reach us at info@innovation-beauty.com for order-related and customer support inquiries.