FAQ

INNOVATION BEAUTY

1️⃣ Is this product suitable for all skin types?

Yes, the I-Blend device is designed to be suitable for most skin types. However, we recommend doing a patch test before full use, especially if you have sensitive skin.

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2️⃣ How long does delivery take?

Orders are processed within 1–2 business days.
Delivery usually takes 5–10 business days, depending on your location.

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3️⃣ Do you offer free shipping?

Yes 🎉

Exclusive free shipping from €120 or with the Elite Set.

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4️⃣ Can I return or refund the product?

Yes, you can request a return within 7 days of delivery, provided the product is unused, unopened, and in original packaging.
For hygiene reasons, Sponge & Sponge Protector cannot be returned.

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5️⃣ Is payment secure?

Absolutely ✅
All payments are processed through secure and encrypted payment gateways to ensure your data is protected.

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6️⃣ Do you ship internationally?

Yes, we ship to multiple locations. Shipping availability and delivery times may vary depending on your country.

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7️⃣ Will I receive tracking information?

Yes 📦
Once your order is shipped, tracking details will be sent to your email.

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8️⃣ Are there any discounts available?

Yes 💌
Subscribe to our email list and get 20% OFF your purchase.
(Discount terms apply and cannot be combined with other offers.)

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📩 Contact Information

Q: How can I contact Innovation Beauty?

You can reach us at info@innovation-beauty.com for order-related and customer support inquiries.