Refund & Return Policy

At INNOVATION BEAUTY, customer satisfaction is important to us. Please review our refund and return policy carefully before making a purchase.

Returns

You may request a return within 7 days of receiving your order.

To be eligible for a return:

  • The product must be unused, unopened, and in its original packaging

  • Proof of purchase may be required

For hygiene and safety reasons, opened or used cosmetic and beauty products are not eligible for return.

Refunds

Once your returned item is received and inspected, you will be notified regarding the approval or rejection of your refund.

If approved, refunds will be processed to the original payment method within 5–7 business days. Processing times may vary depending on your payment provider.

Non-Refundable Items

The following items are not eligible for refunds:

  • Used, opened, or damaged products

  • Items returned after the 7-day return window

  • Products purchased during clearance or promotional sales (where stated at the time of purchase)

Contact Information

Brand Name:
INNOVATION BEAUTY

Email:
info@innovation-beauty.com